Tenant disputes are inevitable in property management. How you handle them determines whether issues resolve smoothly or escalate into costly legal battles.
Documentation is Everything
Keep detailed records of all communications, signed leases, move-in/move-out inspections, maintenance requests, and payment history. Documentation provides evidence if disputes reach court.
Mediation Before Litigation
Many jurisdictions offer low-cost mediation services that resolve disputes faster and cheaper than court. Success rates exceed 70% when both parties participate in good faith.