Automation technology can save property managers 10-15 hours weekly, but over-automation damages tenant relationships. Knowing what to automate requires strategic thinking.
Tasks Perfect for Automation
Rent collection, late payment reminders, lease renewal notices, maintenance request routing, and financial reporting benefit from automation without sacrificing quality.
Keep These Human
Initial tenant screening calls, serious maintenance issues, lease negotiations, and conflict resolution require personal attention. Automated responses here feel impersonal and damage relationships.